So,so bad - 3.0/10
The reception staff were polite and helpful, and the reception area looks professional, which is why I'd give it a 3. Apart from that there was very little to like.
Where do you start. We apparently were upgraded. The room we were upgraded to was dismal, very poor state generally, the bed was like sleeping on a board, and our balcony was next door to where staff congregated in great numbers pretty much all day long. I dread to think what our original room was like if this was an upgrade. We ventured out looking for lunch at the hotel. Soon became apparent that wasn't going to be possible, they just wasn't serving food anywhere in the hotel grounds, so we were ferried to an empty cafe across the road, which was very forgettable.
It got worse for evening meal. Reception staff wanted to know when we wanted dinner, and what we wanted. The menu is in Vietnamese, and we are vegetarians, so was all but impossible to understand what the meal contained. However the receptionist assured it would be a lovely vegetarian meal, and we arranged for 7pm.
Went to the restaurant at 7pm and it was locked up. Went to reception to see what was happening, and was asked to wait. What happened after that was just plain bizarre. Suffice to say we didn't eat that night.
We couldn't wait to get out of there next morning.
It's a shame, because the place could be so much better, and likely was in times gone by.
Grossly overpriced at nearly a million dong a night. To be honest, I wouldn't stay there again if they paid me a million.